Cloud Editions 21.3 Strengthens Information Management in the Cloud at Scale
Wednesday, July 28, 2021
OpenText announces a new customer data platform, a new AI-driven solution to uncover and remediate high-risk content and expanded cloud API services
WATERLOO, ON, July 20, 2021 /PRNewswire/ -- OpenText(TM) (NASDAQ: OTEX), (TSX: OTEX), today announced the release of OpenText(TM) Cloud Editions (CE) 21.3, delivering innovations in the OpenText Cloud that will enable businesses of all sizes to become more intelligent, secure and connected.
"Organizations are embracing the cloud as a key pillar in their digital transformation and growth strategies," said Mark J. Barrenechea, CEO & CTO, OpenText. "OpenText Cloud Editions supports both by delivering Information Management in the cloud at scale, empowering businesses of all sizes to master modern work, power modern experiences, digitize supply chains and strengthen cyber resilience."
CE 21.3 features a number of significant new products, solutions and integrations to support Information Management in the cloud at scale, including:
-- OpenText(TM) Experience CDP, a new customer data platform, and an
essential feature of the highly integrated OpenText(TM) Digital
Experience Platform. Experience CDP increases prospect conversation
rates by unifying customer data from first- and third-party data
sources, including Google Marketing Platform, to enable better targeting
and more relevant personalized and omni-channel experiences.
-- OpenText(TM) Magellan Risk Guard, a new AI solution that helps
organizations ensure compliance and mitigate risk by uncovering and
remediating potentially sensitive, inappropriate, or detrimental text,
images, or video content within business systems. Risk Guard is easy to
deploy and includes 20 prebuilt AI models that identify risk across 50
pre-defined categories such as personally identifiable information
(PII), drugs, alcohol and violence.
-- An update to OpenText(TM) Extended ECM for Office 365, that provides
deeper integrations with Microsoft Teams, further simplifying
collaboration, productivity, and compliant control of information.
-- As part of OpenText's commitment to deliver information management
solutions as Cloud APIs, OpenText(TM) Developer Cloud now delivers APIs
for content services, fax, notifications, capture and security.
Webroot® real-time threat protection and monitoring APIs help protect
sensitive data and reduce the potential risks of cyber-attacks.
Additionally, the OpenText(TM) Business Network Cloud now offers
connectors to 135 API in the SAP S/4HANA® Cloud, enabling organizations
to unlock real-time data flow and minimize disruptions when migrating to
the SAP S/4HANA Cloud.
"The OpenText Cloud solution is meeting our objectives to help us lower and stabilize our operational costs and provide access for our customers, improving security, monitoring and administration," said Joris Verberckmoes, Head of Delivery and Operations at Engie Electrabel.
CE 21.3 also contains significant updates across each of the OpenText Clouds, as well as new solutions tailored to address unique industry requirements.
The OpenText Content Cloud empowers modern work by improving user and process productivity, and automating the management of critical business content. Further innovations beyond OpenText Extended ECM include:
-- OpenText(TM) Core for Regulatory Plans, a SaaS solution for Life
Sciences helps organizations plan, manage, and track complex regulatory
submissions.
-- OpenText(TM) Core Share for SAP solutions, available at the SAP Store,
enables secure remote collaboration in the cloud within an SAP business
process.
-- OpenText(TM) Axcelerate(TM) delivers enhanced chat review functionality
and expanded collection capabilities for Google Workspace and Microsoft
Exchange.
The OpenText Business Network Cloud connects business to global commerce and trading networks through a unified integration platform. In addition to new API connectors, innovations include:
-- OpenText(TM) Lens is now available in OpenText(TM) Trading Grid Classic
to provide near real-time visibility for B2B transactions, tailored
experiences, and new reporting capabilities to enhance productivity and
communication.
-- OpenText(TM) IoT Platform simplifies the user experience and delivers
APIs with operational features for internalization and device onboarding
and provisioning.
The OpenText Experience Cloud provides a single platform to deliver modern engagements across the customer journey. In addition to the new customer data platform, innovations include:
-- OpenText(TM) Media Management now integrates with Shutterstock to
streamline image search and asset management.
-- OpenText Media Management also introduces a new Jobs Dashboard that
provides immediate visibility of all current projects, helping teams and
stakeholders to optimize collaboration and meet deadlines.
-- The launch of the OpenText Voyager Connect Community, an online
community for digital experience and information management
professionals to network and share ideas, content, and resources.
The OpenText Security & Protection Cloud strengthens cyber resilience by protecting and securing data to withstand and quickly recover from cyberattacks and accidental data loss. Recent innovations include:
-- OpenText(TM) Managed Detection & Response (MDR) Service helps enterprise
customers uncover hidden risks and threats to help prevent financial,
legal, or reputational impact.
-- OpenText(TM) EnCase Forensic and OpenText(TM) EnCase Endpoint
Investigator now enable the collection of social media artifacts from
cloud-based collaboration?and?storage applications?including, Microsoft
Teams,?Amazon S3,?Dropbox?and Box.?
-- Webroot® Business Endpoint Evasion Shield offers better protection by
identifying threats earlier in the attack chain.
-- Webroot® Security for Chromebook now includes antivirus and web
filtering protection.
-- Webroot® Security Awareness Training delivers regionalized and
localized content in additional languages for EMEA.
The OpenText Developer Cloud is a single source of cloud API services that helps developers quickly bring their ideas to life using powerful, developer-trusted APIs. Enhancements to the Developer Cloud include more accessible API documentation, new learning materials, and a new Developer forum.
Underpinning each of the clouds are OpenText(TM) Advanced Technologies. In addition to Risk Guard, new innovations include:
-- Support for Amazon EMR Data Lake and a text classification model for a
Life Sciences taxonomy using Medical Subject headings (MeSH).
-- Deeper integrations between OpenText(TM) Core Case Management and
OpenText(TM) Core Content to better connect content to processes.
OpenText Industry Solutions are tailored to address the unique requirements of individual industries, bringing together information management products from across the OpenText portfolio. New solutions in CE 21.3 support the following industries:
-- Utilities: Customer Experience Platform for Utilities by OpenText
includes authenticated customer portals and deep integration with SAP to
improve the quality of customer experience and drive loyalty and
revenue.
-- Life Sciences: Clinical Data Intelligence from OpenText(TM) accelerates
regulatory approvals while ensuring governance by automating the
capture, analysis and filing of clinical trial documentation for Life
Sciences.
-- Government: Cloud for Government from OpenText(TM) empowers Federal
agencies with stronger, risk-based security features, enabling deeper
visibility, automation, and collaboration.
-- Manufacturing: Asset Track for Manufacturing from OpenText(TM) tracks
the location and movement of assets in real-time to eliminate manual
processes and asset loss, increasing production output and reducing
operating costs.
For more information on OpenText CE 21.3, visit here or check out the latest blog from OpenText Chief Product Officer, Muhi Majzoub.
About OpenText
OpenText, The Information Company(TM), enables organizations to gain insight through market leading information management solutions, powered by OpenText Cloud Editions. For more information about OpenText (NASDAQ: OTEX, TSX: OTEX) visit opentext.com
Connect with us:
OpenText CEO Mark Barrenechea's blog
Twitter | LinkedIn
Certain statements in this press release may contain words considered forward-looking statements or information under applicable securities laws. These statements are based on OpenText's current expectations, estimates, forecasts and projections about the operating environment, economies, and markets in which the company operates. These statements are subject to important assumptions, risks and uncertainties that are difficult to predict, and the actual outcome may be materially different. OpenText's assumptions, although considered reasonable by the company at the date of this press release, may prove to be inaccurate and consequently its actual results could differ materially from the expectations set out herein. For additional information with respect to risks and other factors which could occur, see OpenText's Annual Report on Form 10-K, Quarterly Reports on Form 10-Q and other securities filings with the SEC and other securities regulators. Unless otherwise required by applicable securities laws, OpenText disclaims any intention or obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise.
Copyright © 2021 Open Text. All Rights Reserved. Trademarks owned by Open Text. One or more patents may cover this product(s). For more information, please visit https://www.opentext.com/patents.
OTEX-G
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SOURCE Open Text Corporation
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