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CRM Market Value to Grow by USD 42.41 bn | Increasing Adoption of CRM by SMEs to Drive Growth | Technavio
Wednesday, December 8, 2021

NEW YORK, Nov. 30, 2021 /PRNewswire/ -- The CRM market is expected to grow by USD 42.41 bn from 2020 to 2025. This market forecast report by Technavio can help businesses make confident decisions with detailed research and analysis.

View FREE Report Sample to explore growth opportunities in the CRM market

Some of the primary growth drivers for the CRM market are the increasing adoption of CRM by SMEs, increasing adoption of cloud-based offerings, and focus on customer engagement, according to Technavio. However, factors such as data security concerns may challenge the market growth.

Market Segmentation Analysis

    --  The CRM market has been segmented by application into CRM customer
        service and support software, CRM sales software, CRM marketing
        software, and CRM e-commerce software.
    --  Similarly, the market has been segmented by deployment into SaaS and
        on-premise.
    --  The SaaS segment has experienced significant market share growth.

Regional Analysis

    --  Based on geography, the CRM market has been segmented into five regions,
        namely North America, Europe, APAC, South America, and MEA.
    --  55% of the growth will originate from North America during the forecast
        period.
    --  The US is the key country for the CRM Market in North America.
    --  The increasing adoption of cloud-based offerings will drive the CRM
        market growth in North America during the forecast period.

For more information about the contribution of each segment, View Our Free Sample

Notes:

    --  The CRM market size is expected to accelerate at a CAGR of 10.16% during
        the forecast period.
    --  The CRM market is segmented deployment (SaaS and on-premise),
        application (CRM customer service and support software, CRM sales
        software, CRM marketing software, and CRM e-commerce software), and
        geography (North America, Europe, APAC, South America, and MEA).
    --  The market is fragmented due to the presence of many established vendors
        holding significant market share.
    --  The research report offers information on several market vendors,
        including Adobe Inc., Aurea Corp., HubSpot Inc., International Business
        Machines Corp., Microsoft Corp., Oracle Corp., Sage Group Plc,
        Salesforce.com Inc., SAP SE, and Zoho Corp. Pvt. Ltd.

Subscribe to our "Lite Plan" billed annually at USD 3000 that enables you to download 3 reports a year and view 3 reports every month.

Related Reports:

    --  BFSI Contact Center Analytics Market: The BFSI contact center analytics
        market has been segmented by deployment (cloud-based and on-premises)
        and geography (North America, Europe, APAC, South America, and MEA).
        Download Free Sample Report
    --  CCaaS Market: The CCaaS Market has been segmented by end-user (IT and
        telecom, BFSI, consumer goods and retail, healthcare, and others) and
        geography (North America, Europe, APAC, South America, and MEA).
        Download Free Sample Report

                                       
     
     CRM Market Scope



       Report Coverage                                 
        Details

    ---


       Page number                                                                             120

    ---


       Base year                                                                              2020

    ---


       Forecast period                                 
        2021-2025

    ---


       Growth momentum & CAGR                                       Accelerate at a CAGR of 10.16%

    ---


       Market growth 2021-2025                         
        USD 42.41 billion

    ---


       Market structure                                
        Fragmented

    ---


       YoY growth (%)                                                                        9.34

    ---


       Regional analysis                                    North America, Europe, APAC, South
                                                              America, and MEA

    ---


       Performing market contribution                                         North America at 55%

    ---


       Key consumer countries                               US, China, UK, Germany, and Japan

    ---


       Competitive landscape                                Leading companies, competitive
                                                              strategies, consumer engagement scope

    ---

                                                            Adobe Inc., Aurea Corp., HubSpot Inc.,
                                                              International Business Machines
                                                              Corp., Microsoft Corp., Oracle Corp.,
                                                              Sage Group Plc, Salesforce.com Inc.,

       Companies profiled                                    SAP SE, and Zoho Corp. Pvt. Ltd.

    ---

                                                            Parent market analysis, market growth
                                                              inducers and obstacles, fast-growing
                                                              and slow-growing segment analysis,
                                                              COVID 19 impact and future consumer
                                                              dynamics, market condition analysis

       Market Dynamics                                       for forecast period

    ---


       Customization purview                                If our report has not included the
                                                              data that you are looking for, you
                                                              can reach out to our analysts and get
                                                              segments customized.

    ---

About Us
Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions. With over 500 specialized analysts, Technavio's report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio's comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contact
Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio



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