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Kaseya's Latest Innovation Cycle Provides Enhanced Automation, Security and Compliance Capabilities to Help MSPs and SMBs Thrive in The Evolving Tech Landscape
Friday, April 29, 2022
Key integrations allow IT professionals to streamline administrative tasks like billing and documentation, protect growing volumes of data and comply with increased regulatory requirements
MIAMI, April 21, 2022 /PRNewswire-PRWeb/ -- Kaseya, a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBs), announced today the results of its latest innovation cycle. The company had a strong first quarter, including new enhancements to its IT Complete suite of solutions to support IT professionals as they continue to juggle growing cybersecurity, compliance and remote workforce management needs.
To further support its expanding customer base, Kaseya is full steam ahead on its goal to hire over 1,000 people globally by the end of the year -- with 500 of those positions based at the company's headquarters in Miami. To accommodate its expansion plans, Kaseya is expanding its Miami footprint with 64,716 square feet of cutting-edge building space and opened a new office in Krakow, Poland earlier this year to expand its R&D footprint. To create an enhanced workforce pipeline, Kaseya has established university partnerships with organizations like Florida International University to ensure students have the skills needed to thrive in the tech industry. Kaseya has also created the Grow Your Own program to support its new hires globally through educational programs, mentorship and leadership development.
"While 2022 has brought significant opportunities due to the need for cloud migration and hybrid workforce management, MSPs and SMBs are stretched thin as they manage IT environments that are growing in complexity--all while dealing with supply chain issues and a hyper-competitive job market that has made staffing a significant challenge," said Fred Voccola, CEO of Kaseya. "With our newest features and integrations, we've made our IT Complete suite of solutions even more robust--allowing IT technicians to cut down on wasted time and more efficiently protect and manage their entire IT environment."
Product Enhancements and Integrations
Unified RMM:
-- Azure Discovery: With VSA's latest release, customers can now
automatically discover virtual machines, SQL instances, cloud services,
app services and load balancers within Azure and automatically manage
and monitor Azure virtual machines -- making it even easier to monitor
public cloud environments.
-- Software Management 2.0: IT professionals now have access to Kaseya's
new patching engine, which offers lightning-fast scans, zero file
storage requirements, an expansive catalog with over 200 software titles
and CVSS severity-based score patching policy. Software Management 2.0
helps MSPs and SMBs stay up to date on the most critical patches and
secure their IT environments more effectively.
-- FIPS 140-2 Compliance: VSA achieved NIST FIPS 140-2 validation, which is
a requirement for U.S. federal agencies. MSPs and SMBs will receive the
benefits of government validated and certified encryption for their
mission-critical data.
Compliance:
-- Compliance Manager GRC: Kaseya enhanced its award-winning compliance
solution to allow MSPs and SMBs to perform one assessment for multiple
standards--from CMMC and HIPAA to EU and UK GDPR. Compliance Manager GRC
also allows IT professionals to create their own standards to align with
cyber insurance policies, internal IT requirements and more. The
solution now offers key governance, risk and compliance (GRC) features
like vendor risk management, IT policy attestation and security
awareness training and tracking.
Security:
-- BullPhish ID Custom Domains: The newest BullPhish ID release includes
the highly-requested Custom Domains capability that allows IT
professionals to specify the domain used for security awareness training
emails, ensuring end-users will experience a fully-branded training
experience unique to their organization.
-- Dark Web ID integration with Network Detective Pro from RapidFire Tools:
This industry-first feature enables customers to scan Active Directory
with Network Detective Pro and compare actual employee data with
compromised credentials, providing IT administrators with actionable
data to better protect their organizations.
-- Passly Password Server Auditing: This highly requested feature provides
IT administrators with detailed audit reporting to meet compliance
requirements, verify least privilege policies are enforced, and easily
validate access controls.
Backup and Disaster Recovery:
-- ION and ION+: The newest appliances from Unitrends bring
enterprise-class disaster recovery features and immutable storage to
small offices, leveraging a desktop form factor that fits an environment
without the need for a server rack.
-- United Kingdom data center for Spanning Microsoft 365 customers: With
Spanning's newest data center in London, England, IT professionals have
more options on where their data is stored and can more easily meet
regional compliance requirements. Spanning has data centers in the U.S.,
Europe (Dublin), Asia Pacific (Sydney), Canada (Montreal), and the
United Kingdom (London) to support its global customer base.
MSP Enablement:
-- Powered Services Pro enhancements: Powered Services Pro, Kaseya's sales
and marketing enablement platform, now offers 14 product sales
certifications that allow MSPs to better navigate the sales process and
close more deals. The platform also launched a new Powered Services
Supercharge Forum to provide increased opportunities for collaboration
and Done-4-U social media services that simplify social media management
for MSPs.
-- myITprocess Client Overview Report: myITprocess, Kaseya's virtual CIO
(vCIO) solution that helps MSPs build more strategic client
relationships, now offers a Client Overview Report that allows MSPs to
better prioritize client needs and build more impactful strategic plans.
IT Documentation:
-- Automated Account Backup in IT Glue: Technicians can now automatically
export account data to ensure their documentation is available at any
time, with the ability to adjust the backup cadence to meet specific
compliance regulations or organizational needs.
-- Advanced Checklists in IT Glue: The latest IT Glue Checklist
enhancements allow users to create, modify and copy checklist templates
and apply them across different organizations--helping IT professionals
standardize procedures and simplify day-to-day process management.
PSA/Service Desk:
-- Automated Services Billing through BMS and IT Glue: With this new
integration, MSPs can utilize their existing IT Glue documentation to
cut monthly service reconciliation and billing time from hours to
minutes.
To learn more about Kaseya's IT Complete suite of solutions, visit http://www.kaseya.com.
About Kaseya
Kaseya is a premier provider of unified IT management and security software for managed service providers (MSPs) and small to medium-sized businesses (SMBS). Through its customer-centric approach, Kaseya delivers best-in-breed technologies that allow organizations to efficiently manage, secure and backup IT. Kaseya offers a broad array of IT management solutions, including well-known names: Kaseya, IT Glue, RapidFire Tools, Spanning Cloud Apps, ID Agent, Graphus, RocketCyber, TruMethods and Unitrends. These solutions empower businesses to command all of IT centrally, easily manage remote and distributed environments, simplify backup and disaster recovery, safeguard against cybersecurity attacks, effectively manage compliance and network assets, streamline IT documentation and automate across IT management functions. Headquartered in Miami, Florida, Kaseya is privately held with a presence in over 20 countries. To learn more, visit https://www.kaseya.com/.
Media Contact
Victoria Johnson, Walker Sands, 312-267-0066, kaseyapr@walkersands.com
Kylie Banks, Kaseya, 813-841-6054, kylie.banks@kaseya.com
SOURCE Kaseya
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