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Payments Orchestration and the Benefits of Smart Terminals for Merchants
Tuesday, May 10, 2022

New research by Mercator Advisory Group looks into the future of payments processing.

BOSTON, May 2, 2022 /PRNewswire-PRWeb/ -- Mercator Advisory Group's most recent report, Smart Point-of-Sale Terminals: A Rapid Transformation of Payments Acceptance provides insight into this exciting new technology, and what every merchant needs to know about it.

'Smart terminals' is a relatively new term in the payments lexicon, but one that is becoming more widely discussed among merchants of all sizes, types, and categories. The strategy that drives orchestration is nothing less than a paradigm shift in the way that merchants view payment service providers. Rather than conduct due diligence to select a "best-of-breed" service provider for each functional area within payments, orchestration allows merchants of all sizes and scales to offer their customers a smooth shopping experience, be it digital, in-person, or other channels. The growing diversity in payment methods, including contactless and e-wallets, creates an environment where having the right partner is paramount towards achieving your payments and overall business goals. The right payments partner will equip a merchant with the necessary capabilities to operate in this rapidly digitizing business environment, where automation and frictionless experiences are vital in ensuring customer satisfaction and loyalty. Similarly, in order to help merchants provide these services, processors and other payments stakeholders must update their own services and products to keep up with the latest demands of the consumer market and regulatory requirements.

"This is a highly relevant and impactful report," stated the author of the report, Shreyas Shaktikumar, Senior Analyst in the Merchant Services and Acquiring practice at Mercator Advisory Group. "We are following this trend among a number of similar technology trends that are making payments a frictionless and invisible part of our everyday activities."

Highlights of this report include:

    --  Identification of a set of core functionalities representative of a
        modern smart POS terminal infrastructure
    --  Outline of the use case for smart terminals including identification of
        four pain points that are directly addressable through the adoption of
        modern POS terminals
    --  Market trends
    --  Market leaders
    --  Recommendations for merchants
    --  Recommendations for processors

This report is 19 pages long and contains 9 exhibits.

Companies mentioned in this report include Diebold Nixdorf, Fiserv, Ingenico, JPMorgan Chase, Micros, NCR, PayPal, POPcodes, Revel, Shopify, ShopKeep, Stripe, Square, Verifone, WePay, Zettle

Members of Mercator Advisory Group Merchant Services Service have access to this report as well as the upcoming research for the year ahead, presentations, analyst access and other membership benefits.

Please visit us online at http://www.mercatoradvisorygroup.com.

For more information and media inquiries, please call Mercator Advisory Group's main line: 1-781-419-1700 or send email to media@mercatoradvisorgroup.com.

For free industry news, opinions, research, company information, and more, visit us at http://www.PaymentsJournal.com.

Follow us on Twitter @ http://twitter.com/MercatorAdvisor.

About Mercator Advisory Group
Mercator Advisory Group, part of the Escalent family, is the leading independent research and advisory services firm exclusively focused on the payments and banking industries. We deliver pragmatic and timely research and advice designed to help our clients uncover the most lucrative opportunities to maximize revenue growth and contain costs. Our clients range from the world's largest payment issuers, acquirers, processors, merchants and associations to leading technology providers and investors. Mercator Advisory Group is also the publisher of the online payments and banking news and information portal PaymentsJournal.com.

Media Contact

Karen Yetter, Mercator Advisory Group, 781-419-1700, kyetter@mercatoradvisorygroup.com

Twitter

SOURCE Mercator Advisory Group



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