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Quality Behavioral Health Provides Notice of Data Incident
Saturday, February 4, 2023
Clarkston, WA, December 26, 2022
Quality Behavioral Health ("QBH") is providing notice of a recent data incident. QBH is providing individuals with information about the incident, its response, and steps individuals may take to protect personal information.
On November 26, 2022, QBH learned that it experienced a cyber incident. It promptly took steps to secure its systems and commenced an investigation into the nature and scope of the incident. QBH has been working diligently to investigate the incident and confirm any information that may be affected. While the investigation has not determined that information was viewed or copied from the system during the cyber incident, which occurred between November 24 and November 26, 2022, it has been unable to conclusively rule out such activity. Therefore, in an abundance of caution, QBH is taking steps to review the potentially affected data to determine the type of information present and to whom it relates and is providing notice of this incident. The information present on the system at the time of the incident may include name; contact information; demographic information; Social Security number; driver's license number or state identification card number; financial account information; date of birth; student, military, or passport identification number; health insurance policy number or health insurance identification number; health insurance information; medical history; mental or physical condition; medical diagnosis; treatment information.
Upon learning that it was experiencing a cyber incident, QBH promptly took steps to secure its systems and investigate the full scope of the incident. While the response to the event is ongoing, QBH has taken additional steps to further enhance the security of its systems. In an abundance of caution, it will be notifying potentially affected individuals and providing information on steps individuals may take to protect information from misuse.
QBH encourages individuals who may be affected to remain vigilant against incidents of identity theft and fraud by reviewing account statements and explanation of benefit forms and monitoring free credit reports for suspicious activity and to detect errors. They may review the information contained in the "Steps You Can Take to Protect Personal Information" available on QBH's website at qbhs.org.
If you have additional questions, QBH may be reached at (509)758-3341. You may also write to Quality Behavioral Health at 900 7th St, Clarkston, WA 99403.
Steps You Can Take to Protect Personal Information
Under U.S. law, a consumer is entitled to one free credit report annually from each of the three major credit reporting bureaus, Equifax, Experian, and TransUnion. To order your free credit report, visit www.annualcreditreport.com or call, toll-free, 1-877-322-8228. You may also directly contact the three major credit reporting bureaus listed below to request a free copy of your credit report.
Consumers have the right to place an initial or extended "fraud alert" on a credit file at no cost. An initial fraud alert is a 1-year alert that is placed on a consumer's credit file. Upon seeing a fraud alert display on a consumer's credit file, a business is required to take steps to verify the consumer's identity before extending new credit. If you are a victim of identity theft, you are entitled to an extended fraud alert, which is a fraud alert lasting seven years. Should you wish to place a fraud alert, please contact any one of the three major credit reporting bureaus listed below.
As an alternative to a fraud alert, consumers have the right to place a "credit freeze" on a credit report, which will prohibit a credit bureau from releasing information in the credit report without the consumer's express authorization. The credit freeze is designed to prevent credit, loans, and services from being approved in your name without your consent. However, you should be aware that using a credit freeze to take control over who gets access to the personal and financial information in your credit report may delay, interfere with, or prohibit the timely approval of any subsequent request or application you make regarding a new loan, credit, mortgage, or any other account involving the extension of credit. Pursuant to federal law, you cannot be charged to place or lift a credit freeze on your credit report. To request a security freeze, you will need to provide the following information:
1. Full name (including middle initial as well as Jr., Sr., II, III, etc.);
2. Social Security number;
3. Date of birth;
4. Addresses for the prior two to five years;
5. Proof of current address, such as a current utility bill or telephone
bill;
6. A legible photocopy of a government-issued identification card (state
driver's license or ID card, etc.); and
7. A copy of either the police report, investigative report, or complaint to
a law enforcement agency concerning identity theft if you are a victim of
identity theft.
Should you wish to place a credit freeze, please contact the three major credit reporting bureaus listed below:
Equifax
Experian
TransUnion
https://www.equifax.com/personal/credit-report-services/ https://www.experian.com/help/ https://www.transunion.com/credit-help
888-298-0045
1-888-397-3742
833-395-6938
Equifax Fraud Alert, P.O. Box 105069 Atlanta, GA 30348-5069 Experian Fraud Alert, P.O. Box 9554, Allen, TransUnion Fraud Alert, P.O. Box 2000, Chester,
TX 75013 PA 19016
Equifax Credit Freeze, P.O. Box 105788 Atlanta, GA 30348-5788 Experian Credit Freeze, P.O. Box 9554, TransUnion Credit Freeze, P.O. Box 160,
Allen, TX 75013 Woodlyn, PA 19094
You may further educate yourself regarding identity theft, fraud alerts, credit freezes, and the steps you can take to protect your personal information by contacting the consumer reporting bureaus, the Federal Trade Commission, or your state Attorney General. The Federal Trade Commission may be reached at: 600 Pennsylvania Avenue NW, Washington, DC 20580; www.identitytheft.gov; 1-877-ID-THEFT (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with them. You can obtain further information on how to file such a complaint by way of the contact information listed above. You have the right to file a police report if you ever experience identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, you will likely need to provide some proof that you have been a victim. Instances of known or suspected identity theft should also be reported to law enforcement and your state Attorney General. This notice has not been delayed by law enforcement.
Media Contact: Cicily Zornes, 509-758-3341
/PRNewswire -- Dec. 26, 2022/
SOURCE Quality Behavioral Health
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