|
Caju AI joins forces with Proofpoint to deliver a Generative AI-powered customer engagement platform that provides mobile messaging, compliance, and conversation intelligence with industry-leading security.
Tuesday, May 14, 2024
Innovative customer engagement platform collaborates with leading security and compliance company to provide customers with a comprehensive solution for mobile and desktop.
CHARLOTTESVILLE, Va., May 6, 2024 /PRNewswire/ -- Caju AI, an innovator in Generative (Gen) AI-powered customer engagement, today announced the integration of Proofpoint's advanced Archiving and Compliance capabilities with Caju AI's customer engagement platform. This collaboration provides enhanced conversation intelligence, business insights, and risk mitigation across mobile and customer-facing digital communications. It enables customers to manage corporate communications and data within a secure, market-leading archiving and compliance platform, which includes a private, secure Generative AI instance for each customer to foster AI-assisted engagement and insights. Captured data from Caju AI's cloud-based solution will be automatically stored by Proofpoint in near-native format, reconciled for completeness, and available for search, e-Discovery, and surveillance.
"Most enterprises lack the ability to monitor the digital conversations that are taking place across their organization, either for business insights or risk protection. Partnering with Proofpoint enables us to offer a highly innovative, Gen AI-driven conversation intelligence platform backed by a market-leading archiving, compliance, and security platform to deliver enterprise customer engagement as a comprehensive end-to-end solution," said Otavio Freire, CEO and Co-Founder at Caju AI regarding the significance of the integration. "Both Caju AI and Proofpoint have a successful history of investing in next-generation compliance technology, and this integration is just another step toward providing clients with innovative solutions that meet today's record keeping and compliance needs."
Managing customer-facing communications for compliance and business insights at an enterprise scale is intricate and taxing for marketing and compliance teams. Generative AI presents exciting opportunities but it also poses security and intellectual property challenges. By providing each customer their own secure and compliant Generative AI instance, the Caju AI and Proofpoint solution facilitates adoption and ensures future-ready compliance while prioritizing security. Additionally, the joint solution features AI-driven Data Loss Prevention (DLP) and risk monitoring across over 200 legal, compliance, and conduct scenarios to detect and prevent potential issues, all while securing data in one of the industry's most robust regulatory archives. The Proofpoint Intelligent Compliance portfolio uses machine learning and data visualization to deliver timely incident responses and simplify legal discovery processes.
"Regulated and highly litigious organizations need a modern approach to compliantly manage, retain, and monitor company interactions, especially given the recent multi-billion-dollar fines for failing to do so," said Kevin Leusing, General Manager of Archiving and Compliance at Proofpoint. "With near real-time search capabilities and data visualization tools, organizations globally depend on Proofpoint to streamline conduct supervision and legal discovery while reducing risks and costs. When looking to offer customers a solution for texting, WhatsApp, and other mobile channels, Proofpoint wanted to do more than just capture data. The combined solution from Caju AI and Proofpoint provides added security and the option to generate business insights using Generative AI."
For more information on Caju AI, please visit https://www.caju.ai/proofpoint.
For additional information on Proofpoint Archiving and Compliance, please visit https://www.proofpoint.com/us/products/archiving-and-compliance/archive
About Caju AI
The Caju AI platform helps organizations capture communications while maintaining privacy, security, and compliance. It also builds on this data using Generative AI to provide actionable insights. It is tailored to the digital customer engagement needs of regulated industries, making it a vital tool for the legal, financial services, pharma, healthcare, education, and government sectors. More information is available at http://www.caju.ai.
View original content to download multimedia:https://www.prnewswire.com/news-releases/caju-ai-joins-forces-with-proofpoint-to-deliver-a-generative-ai-powered-customer-engagement-platform-that-provides-mobile-messaging-compliance-and-conversation-intelligence-with-industry-leading-security-302135892.html
SOURCE Caju AI
|
|
|
|
|
|
 |
Energy Toolbase Launches Energy Storage Partnership with Sungrow to Support PowerStack 255CS and PowerTitan 2.0 | Jan 22, 2026
|
|
RS now offers Phoenix Contact's pioneering new NearFi technology | Jan 22, 2026
|
|
MetaOptics to Showcase Five Breakthrough Metalens-Powered Products at CES 2026 | Jan 22, 2026
|
|
Quantum Art Raises $100 Million in Series A Round to Drive Scalable, Multi-Core Quantum Computing | Jan 22, 2026
|
|
SCAILIUM Debuts "AI Production Layer" to Overcome GPU Starvation and Slash AI Energy Waste | Jan 22, 2026
|
|
Fresco Raises EUR15m Series C to Power the Future of AI-Driven Cooking and the Connected Kitchen Ecosystem | Jan 22, 2026
|
|
Einride and IonQ Partnership Uses Quantum Computing to Optimize the Logistics of Electric and Autonomous Freight | Jan 22, 2026
|
|
No Assembly Required: Barrett Distribution Centers Powers Maxwood Furniture's West Coast DTC Expansion | Jan 22, 2026
|
|
Hesai Recognized as the Only Lidar Company on Morgan Stanley's "Humanoid Tech 25" of Global Robotics Leaders | Jan 22, 2026
|
|
Ekinops New C700HC Chassis Efficiently Connects the Data Center and the Central Office | Jan 22, 2026
|
|
|
|
