|
TCN Named a Major Player in IDC MarketScape for CCaaS Applications Software
Tuesday, July 16, 2024
ST. GEORGE, Utah , July 8, 2024 /PRNewswire-PRWeb/ -- TCN, a leading provider of cloud-based contact center technology for enterprises, is thrilled to announce that it has been named a Major Player in the IDC MarketScape: Worldwide Contact Center-as-a-Service Applications Software 2024 Vendor Assessment (doc #US52302923).
"We are honored to be recognized by the IDC MarketScape as a Major Player," said Darrin Bird, COO at TCN. "We believe this recognition shows our ongoing dedication to providing innovative, user-friendly, and cost-effective communication solutions."The IDC MarketScape evaluates vendors within a specific market based on their capabilities and strategies.
TCN has built its platform to be:
User-Centric: Designed with a focus on usability, ensuring a smooth and intuitive experience for all users.
Cost-Effective: Backed by a unique pay-as-you-go pricing model, eliminating unnecessary fees and ensuring you only pay for what you use.
Rapidly Deployable: Boasting quick implementation times, as fast as 24 hours, allowing you to get up and running swiftly.
Globally Supported: Supported by data centers strategically located worldwide, ensuring exceptional service and reliability.
Highly Customizable: Offering the ability to tailor solutions to meet the specific needs of any industry, empowering businesses to achieve their unique communication goals.
"We are honored to be recognized by the IDC MarketScape as a Major Player," said Darrin Bird, COO at TCN. "We believe this recognition shows our ongoing dedication to providing innovative, user-friendly, and cost-effective communication solutions that empower businesses of all sizes to thrive in today's dynamic landscape."
For more information about TCN and its award-winning contact center solutions, visit TCN's website.
About TCN:
TCN is a global leader in cloud-based contact center solutions for accounts receivable management (ARM), healthcare providers, enterprises, contact centers and BPOs. TCN's comprehensive suite includes omnichannel solutions, automation, predictive dialers, IVR, Click2Pay, compliance solutions and real-time analytics, driving operational efficiency and customer satisfaction.
TCN promises immediate access to the latest TCN Operator platform, facilitating seamless scalability. With a commitment to excellence and a dedication to meet evolving business needs from start to finish through industry-leading customer service, TCN continues to redefine the contact center landscape. For further details, visit http://www.tcn.com.
About IDC MarketScape:
IDC MarketScape vendor assessment model is designed to provide an overview of the competitive fitness of ICT (information and communications technology) suppliers in a given market. The research methodology utilizes a rigorous scoring methodology based on both qualitative and quantitative criteria that results in a single graphical illustration of each vendor's position within a given market. IDC MarketScape provides a clear framework in which the product and service offerings, capabilities and strategies, and current and future market success factors of IT and telecommunications vendors can be meaningfully compared. The framework also provides technology buyers with a 360-degree assessment of the strengths and weaknesses of current and prospective vendors.
Media Contact
Spencer Peterson, TCN, 4356270223, spencer.peterson@tcn.com, www.tcn.com
Twitter
View original content to download multimedia:https://www.prweb.com/releases/tcn-named-a-major-player-in-idc-marketscape-for-ccaas-applications-software-302189169.html
SOURCE TCN
|
|
|
|
|
|
 |
VIAVI Highlights Test Solutions for AI Infrastructure Development, Manufacturing and Deployment at OFC 2025 | Mar 28, 2025
|
|
Orium Launches Composable Accelerator for Shopify | Mar 28, 2025
|
|
Oracle Helps Customers Boost Employee Engagement with Strategic Communications and Internal Events | Mar 28, 2025
|
|
ThreatQuotient positioned as a Leader in the SPARK Matrix(TM): Digital Threat Intelligence Management, 2025 by QKS Group | Mar 28, 2025
|
|
Madame Rachida Dati, French Minister of Culture, has granted official recognition to thierry Ehrmann's Abode of Chaos as a 'total work of art', the global headquarters of Artprice by Artmarket. | Mar 28, 2025
|
|
Datacenter Dynamics Makes History with LoneStar - Becoming the World's First Magazine to Reach the Moon | Mar 28, 2025
|
|
Oracle Named a Leader in Configure, Price, Quote by Independent Research Firm | Mar 28, 2025
|
|
Nosto reports 323% growth of Personalized Search after 2024 Gartner MQ inclusion | Mar 28, 2025
|
|
Wealthbox Expands to Canada with In-Country Data Hosting | Mar 28, 2025
|
|
Western Union forms strategic partnership with HCLTech to transition to an AI led platform operating model | Mar 28, 2025
|
|
|
|
