AT&T Addresses Illegal Download of Customer Data
Saturday, July 20, 2024
AT&T is working with law enforcement in its efforts to arrest those involved in the incident. For more information, visit att.com/DataIncident.
DALLAS, July 12, 2024 /PRNewswire/ -- In April, AT&T (NYSE:T) learned that customer data was illegally downloaded from our workspace on a third-party cloud platform. We launched an investigation and engaged leading cybersecurity experts to understand the nature and scope of the criminal activity. We have taken steps to close off the illegal access point. We are working with law enforcement in its efforts to arrest those involved in the incident. We understand that at least one person has been apprehended.
Based on our investigation, the compromised data includes files containing AT&T records of calls and texts of nearly all of AT&T's cellular customers, customers of mobile virtual network operators (MVNOs) using AT&T's wireless network, as well as AT&T's landline customers who interacted with those cellular numbers between May 1, 2022 - October 31, 2022. The compromised data also includes records from January 2, 2023, for a very small number of customers. The records identify the telephone numbers an AT&T or MVNO cellular number interacted with during these periods. For a subset of records, one or more cell site identification number(s) associated with the interactions are also included.
The data does not contain the content of calls or texts, personal information such as Social Security numbers, dates of birth, or other personally identifiable information. It also does not include some typical information you see in your usage details, such as the time stamp of calls or texts. While the data does not include customer names, there are often ways, using publicly available online tools, to find the name associated with a specific telephone number.
At this time, we do not believe that the data is publicly available.
Our top priority, as always, is our customers. We will provide notice to current and former customers whose information was involved along with resources to help protect their information. We sincerely regret this incident occurred and remain committed to protecting the information in our care. Customers can visit att.com/DataIncident for more information.
About AT&T
We help more than 100 million U.S. families, friends and neighbors, plus nearly 2.5 million businesses, connect to greater possibility. From the first phone call 140+ years ago to our 5G wireless and multi-gig internet offerings today, we @ATT innovate to improve lives. For more information about AT&T Inc. (NYSE:T), please visit?us at about.att.com. Investors can learn more at investors.att.com.
View original content to download multimedia:https://www.prnewswire.com/news-releases/att-addresses-illegal-download-of-customer-data-302195733.html
SOURCE AT&T
|
|
|
|
|
 |
Identiv Completes Thailand Manufacturing Transition, Unlocking Next-Generation Multicomponent Manufacturing for Advanced IoT Solutions | Jan 22, 2026
|
|
Truvista Fiber Acquires SlyTel | Jan 22, 2026
|
|
pgEdge Announces pgEdge Agentic AI Toolkit for Postgres | Jan 22, 2026
|
|
New Report Names States Most Vulnerable to Holiday Scams | Jan 22, 2026
|
|
Android Mobile Adware Surges in Second Half of 2025 | Jan 22, 2026
|
|
Breakthrough Progress: METiS TechBio Publishes Consecutive Research Findings in Nature Communications and the Journal for ImmunoTherapy of Cancer | Jan 22, 2026
|
|
LG ELECTRONICS INTRODUCES 2026 LG GRAM LINEUP ELEVATED BY AEROMINUM | Jan 22, 2026
|
|
Guardz 2025 SMB Cybersecurity Report: Nearly 50% of U.S. Small Businesses Have Been Hit by Cyber Attack | Jan 22, 2026
|
|
Healthcare Industry Executives are Likely to be Personal Targets of Cybercrime | Jan 22, 2026
|
|
Global Cyber Alliance Identifies Five Cybersecurity Forces That Defined 2025 - And Will Shape 2026 | Jan 22, 2026
|
|
|
