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IBM and the EY organization debut artificial intelligence-powered global tax compliance solutions
Friday, May 9, 2025

IBM's technology coupled with the EY organization's deep domain experience reimagines the role of artificial intelligence in the evolving tax compliance landscape

ARMONK, N.Y. and NEW YORK, May 1, 2025 /PRNewswire/ -- IBM (NYSE: IBM) and the EY organization continue to build upon their multiyear alliance, today announcing the availability of EY.ai for tax, built with IBM watsonx. The alliance couples watsonx, IBM's portfolio of artificial intelligence (AI) technologies, with the EY organization's deep domain experience to address the largest challenges facing tax departments.

EY.ai for tax, built with IBM watsonx, is powered by open-source AI models, including IBM Granite, to help organizations automate tax compliance and streamline global data management. With this announcement, IBM and the EY organization are helping clients address their limited resources, multiple enterprise resource planning (ERP) systems across client environments, talent shortages and complex regulations by creating novel generative AI solutions that multiply productivity.

"Our professionals are extending beyond world-class tax technical knowledge and combining their experience with emerging technologies that can produce highly effective outcomes for our clients," said Martin Fiore, EY Americas Deputy Vice Chair - Tax. "The success of the alliance has been proven with the deployment of EY.ai for tax, built with IBM watsonx, with the IBM tax department. We flipped the long-held view of tax as an administrative function to a value creation function for businesses with AI-enabled solutions that are highly cost effective and performant all while prioritizing governance and trust."

The three initial AI-enabled tax solutions include:

    --  Intelligent Tax Data Lake: Leveraging IBM watsonx.data, watsonx.ai and
        open-source models, the solution gathers, enriches and consolidates the
        required transaction data from numerous sources for tax filings. For
        IBM's own tax department, the solution's built-in data controls and
        reconciliation checkpoints streamline data consolidation from 36 sources
        and help produce higher quality data, automating a manual process.
    --  Detect and Correct with Business Documents: Using watsonx.ai and IBM
        Research's open-source toolkit Docling, the solution extracts data from
        unstructured invoices to compare and correct ERP data for tax
        determinations and filing. The solution enables IBM to dramatically
        increase the number of source documents reviewed, automating previous
        manual processes.
    --  Withholding Tax Determinations: Built with watsonx.ai, the solution
        automates the monthly process of determining the correct withholding tax
        rate that should be applied to individual transactions. IBM tax
        professionals now leverage the solution to more quickly and accurately
        evaluate thousands of intercompany transactions.

The solutions are currently in use by IBM's Tax Department to automate previously manual, time-consuming processes, and the solutions are expected to save tens of thousands of hours annually. By streamlining tax compliance with AI, IBM is on track to exceed its goal of automating 80% of its foreign tax compliance. Prioritizing security and trust, these solutions help safeguard sensitive tax data to help avoid potential negative consequences, such as costly penalties and reputational damage.

"We manage massive volumes of granular data from disparate sources to file thousands of tax returns across hundreds of legal entities worldwide. By combining EY domain expertise in tax and IBM's AI technology, we were able to transform the way our tax department handles global tax compliance, freeing up the team to focus on more strategic work," said IBM Vice President and Chief Tax Officer Kanthi Morrissey.

IBM and EY teams are working to further enhance these solutions and to expand them to other tax processes with an eye towards further re-use and applications. For more information on these solutions, visit https://www.ey.com/en_us/tax/ey-ai-tax-ibm-watsonx.

About EY

EY exists to build a better working world, helping create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients. Information about how EY collects and uses personal data and a description of the rights individuals have under data protection legislation are available via ey.com/privacy. EY member firms do not practice law where prohibited by local laws. For more information about our organization, please visit ey.com.

This news release has been issued by EYGM Limited, a member of the global EY organization that also does not provide any services to clients.

About IBM

IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs, and gain a competitive edge in their industries. Thousands of governments and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM's hybrid cloud platform and Red Hat OpenShift to effect their digital transformations quickly, efficiently, and securely. IBM's breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM's long-standing commitment to trust, transparency, responsibility, inclusivity, and service. Visit www.ibm.com for more information.

Media contacts

Julia Menefee
Media Relations, EY US
julia.peters@ey.com
850.228.2182

Clare Chachere
External Comms, IBM Ecosystem
clare.chachere@ibm.com
512.653.0023

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SOURCE EY



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