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McAlister's Deli Converts its Gift Card Program onto the Givex System
Saturday, May 17, 2008
National Restaurant Association Show, CHICAGO, May 17 /PRNewswire/ - Givex
announced today the successful conversion of McAlister's Deli gift cards from
their former provider to the Givex system. McAlister's Deli gift card
transactions will now be seamlessly processed on Givex's highly secure
platform. Merchants can easily convert over to Givex without disrupting gift
card redemption and other functionality. For McAlister's Deli customers, the
transition will be seamless.
Givex is a global provider of closed loop card technologies including
gift, loyalty and other stored value programs. McAlister's Deli has now joined
the ranks of other Givex merchants who enjoy uninterrupted transaction
processing and 24/7/365 customer support. Givex constantly improves its
technology and infrastructure to ensure that it is operating with excess
capacity 365 days a year, especially during the busiest holiday seasons. Many
businesses have switched to Givex for service reliability.
"We are very excited to have McAlister's Deli on board and to give their
customers a secure, reliable gift card program," said Amanda French, VP Sales
and Marketing, Givex. "Givex uses mirrored, redundant database servers spread
out among various secure locations to ensure merchants and their customers'
peace-of-mind."
"We are very glad to be partnering with Givex. We thought changing
providers was going to be a quite an undertaking but Givex made it
surprisingly easy for us," said Randy White, Sr. Director IT , McAlister's
Deli. "Since the switch, we've also enjoyed more robust gift card reporting
features and superior customer service."
In addition to real-time gift card transaction processing, McAlister's
Deli will benefit from a full range of support services, including fund
settlement between franchisees and corporate locations, online program
administration and reporting, card production and marketing, and more.
About Givex
Givex uses award-winning card management technology to help our partners
in over 35 countries deliver customer acquisition and retention programs that
improve profit performance. Our experience, reliability and commitment to
excellence have established Givex as a global leader in closed loop
transaction processing since 1999. For more information, visit www.givex.com.
About McAlister's Deli
McAlister's Deli, founded in 1989 and headquartered in Ridgeland,
Mississippi, is a growing owner, operator and franchisor of restaurants
featuring a variety of made-to-order menu items, including over 30 sandwiches
and wraps. McAlister's Deli has been recognized as one of the fastest growing,
privately-owned companies and as a leading concept in the "quick casual"
dining segment. There are over 265 McAlister's Deli locations across 19
states.
SOURCE Givex Canada Corp.
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