WebsiteGear Logo Log In
New User? Sign Up
About | Contact | FAQ
  Home News Web Hosting Domain Name Industry Thursday, May 24, 2018 
Add Press Release News | News Feeds Feeds | Email This News Email


TechSee Named a 2018 "Cool Vendor" by Gartner
Thursday, May 17, 2018

Vendors chosen are innovating and impacting the CRM Customer Service and Support domain

TEL AVIV, Israel, May 17, 2018 /PRNewswire/ --

TechSee, the leader in intelligent visual support, has been selected as a "Cool Vendor" in Gartner's May 2018 Cool Vendors in CRM Customer Service and Support Report.

TechSee's patent pending technology combines deep learning image recognition and augmented reality to help enterprises deliver a fundamentally new way of providing technical support to their customers in the smart home era. TechSee's technology has effectively created a holistic solution that enables companies to maximize their time and resources, while enhancing customer experience.

TechSee's scalable cognitive platform becomes smarter with every customer support interaction. It crowdsources expertise and builds the world's largest repository of visual technical issues. The result is an AI-based platform that over time, provides smart decision support tools for agents and visual self service solutions for consumers powered by a 'virtual technician' for onboarding, operational guidance or troubleshooting.

TechSee's platform is widely implemented in contact centers of the leading CSP and consumer electronics companies, such as Vodafone, Orange, Liberty Global, Samsung and Altice, and demonstrates proven ROI and KPI improvements.

"We are excited to be recognized by Gartner. We believe it is for our efforts in transforming the way consumers receive technical support - making it a high quality, effective and pleasant customer experience, while at the same time significantly reducing service cost and labor intensity for our clients," says Eitan Cohen, TechSee CEO.

About TechSee: 

TechSee revolutionizes the customer support domain by providing the first intelligent visual support solution powered by artificial intelligence and augmented reality. TechSee empowers support teams across the globe to deliver a better customer experience and reduce costs. TechSee is led by industry veterans in call centers and customer care with years of experience in mobile technologies, computer vision, machine learning and big data. The company headquartered in Tel Aviv with offices in New York and Madrid.

Gartner Disclaimer: 

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

        

        Contact:  
        Liad Churchill 
        Churchill@techsee.me


 

SOURCE TechSee



Email This News Email | Submit To Slashdot Slashdot | Submit To Digg.com Digg | Submit To del.icio.us Del.icio.us | News Feeds Feeds

RELATED NEWS ARTICLES
Nav SWIFT Partners with CIRA to measure internet performance | May 24, 2018
Nav Global Domain Name System (DNS) Firewall Market 2018-2023 by Deployment Type, End-User , End-Use Vertical & Region | May 24, 2018
Nav GEP Named Best P2P Technology Solutions Provider At World Procurement Awards | May 23, 2018
Nav Webroot Announces Seventeenth Consecutive Quarter of Double-Digit Business Growth | May 23, 2018
Nav Genedata and AstraZeneca Receive 2018 Bio-IT World Best Practices Award for Innovative AI Project | May 23, 2018
Nav Cureton Midstream To Use Honeywell Connected Plant To Improve Reliability Of Gas Processing | May 23, 2018
Nav Techsol Corporation Unveils the Latest Release of MedInquirer | May 23, 2018
Nav Intelivideo Announces Three New Board Members | May 22, 2018
Nav stackArmor Achieves AWS Government Competency Status | May 22, 2018
Nav "FinTech and AI: Myths and Realities" by CreditEase MD at Tie Inflect 2018, San Francisco Bay Area | May 22, 2018
NEWS SEARCH

FEATURED NEWS | POPULAR NEWS
Submit News | View More News View More News