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Cloud Based Video Conferencing Service, IVCi, Explains How Sound Masking Technology Creates a Better Work Environment
Monday, February 11, 2019

HAUPPAUGE, N.Y., Feb. 11, 2019 /PRNewswire/ -- The typical office work environment is fairly quiet. Everyone is focused on their tasks, so they're not making a lot of noise; however, that means when conversations do happen, they're distracting and easily overheard. IVCi, a cloud based video conferencing service, explains how sound masking technology offers a simple solution to this issue and creates a better work environment.

A sound mask is a soft ambient noise that becomes barely noticeable, but it's enough to muffle or drown out the sound of talking. It's different than simply turning on some loud music: research in acoustical engineering has led to the carefully chosen frequency ranges used in sound masking, which are designed to cover voices. This is essential in a variety of environments, from offices and call centers to libraries and hospitals, for four major reasons:

    --  Protect Speech Privacy: Those who wish to have private conversations
        don't always have the luxury of moving to a soundproof room or office.
        Sometimes, the conversation happens where it happens, no matter who is
        nearby. This can increase anxiety for anyone involved in the discussion,
        as they can't be sure what information is being overheard. This becomes
        especially important in hospitals, clinics, and dental offices, where
        doctors may like to discuss a patient's condition with other
        professionals or the patient's family members without worrying that that
        patient will overhear--and where, of course, patients are due privacy
        and confidentiality when discussing medical concerns with a care
    --  Increase Productivity and Concentration: Someone else's conversation can
        be distracting, even if you're not interested in the subject matter. It
        can be even more distracting if the subject happens to be
        non-work-related; resentment can build if the employee who is trying to
        concentrate feels as though his or her co-workers are gossiping instead
        of doing their jobs. If employees can't focus, they're not going to
        accomplish as much. Sound masking provides the quiet they need to do
        their jobs, and it allows others to have the discussions they need to
        have without distracting their teammates. In a library or research
        setting, this allows for collaborative study in the same room with those
        who prefer to study alone in silence.
    --  Reinforce Confidentiality: It is one thing to say a conversation is
        confidential, but it's hard to guarantee that when there are dozens of
        people within earshot. Even though a private room or office may feel
        secure, there could be someone standing right outside the door who may
        overhear that confidential conversation, either intentionally or
        unintentionally. Protected by ambient noise, speakers and listeners feel
        more confident that their confidentiality is protected. This is of
        particular concern to lawyers, doctors, and therapists.
    --  Improve Employee Satisfaction: An inability to concentrate, the feeling
        that your co-workers are eavesdropping on your conversations, and the
        possibility of overhearing something you weren't meant to overhear, can
        lead to low morale among employees. Valuing privacy and creating the
        atmosphere in which employees can do their best work are both important
        aspects of building a strong company culture and employee experience.

For any business that values privacy, productivity, and high morale, sound masking technology is a simple, cost-effective way to create a better work environment.


IVCi Video Conferencing Company is a global technology leader for standardized, yet scalable, Collaborative Meeting Spaces, Unified Communications, Video Conferencing, Cloud Based Services and industry leading back-end Managed Services. We partner with you to set a Collaboration & Migration Strategy, which includes identifying, deploying, and managing the ideal technology mix to improve your business' bottom line and support the most ambitious ROI models that support and justify your investments.

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