WebsiteGear Logo Log In
New User? Sign Up
About | Contact | FAQ
  Home News Technology Internet Technology Friday, July 19, 2019 
Add Press Release News | News Feeds Feeds | Email This News Email

LeaseHawk Unveils Artificial Intelligence (AI) Leasing Assistant
Wednesday, June 26, 2019

Latest AI solution offers omnichannel experience through voice, chat and text.

SCOTTSDALE, Ariz., June 26, 2019 /PRNewswire-PRWeb/ -- LeaseHawk, a leader in multifamily technology solutions, has expanded its AI platform to include ACE AI, a virtual leasing assistant. ACE AI is the multifamily industry's first AI-powered leasing assistant that interacts with apartment hunters 24/7 through conversational interfaces of voice, chat and text. The technology will be on display at the 2019 Apartmentalize National Apartment Association Conference in Denver, June 26-28.

LeaseHawk has mined data from the over 80 million calls that they have tracked and recorded. They found the average apartment property misses nearly 49% of calls and today's renter will not call back or leave a voicemail if their call isn't answered the first time. These prospective renters are savvy shoppers who have done their homework before they reach out to a property. They want immediate answers to their questions, like the 67% of callers that just want pricing and availability, or they will move on to the next option.

LeaseHawk's ACE AI leasing assistant gives management companies a competitive edge by offering engagement tools that meet the demands of today's renter. When a property is closed or the staff is unavailable, ACE AI interacts with prospects by creating a self-directed experience to answer their specific questions about the property as well as provide pricing and availability. ACE AI uses natural language processing and understanding to create a human-like conversational experience on every call, chat and text.

"We leveraged the same technology, used to power Amazon Alexa and Google Assistant, to modernize the apartment leasing experience," says LeaseHawk CEO, Mike Mueller. "ACE AI is enabling apartment hunters to take control of the conversation and giving management companies and owners a cost-effective alternative to call centers."

Owners spend millions of dollars a year on call centers to answer calls. However, renters are increasingly using self-service channels to conduct their entire apartment search without interacting with a person. In fact, Gartner projects that more than 85% of customer interactions will be managed without a human by 2020. Intelligent assistant technology is already prevalent in many industries including hotels, airlines and banking, and will drive the future of apartment hunting by creating a self-directed model that is responsive and easy to use.

To learn more about ACE AI, visit

About LeaseHawk

A pioneer in the multifamily industry, LeaseHawk focuses on bringing emerging technologies like machine learning and natural language processing, to property management companies and owners. Our software suite, trusted by leading multifamily companies, was designed to elevate the key aspects of your business by providing you with insight into the effectiveness of your people and your marketing.

SOURCE LeaseHawk

Email This News Email | Submit To Slashdot Slashdot | Submit To Digg | Submit To | News Feeds Feeds

Nav Lufax Introduces "Know Your Intention" | Jul 19, 2019
Nav Pactera Technology International Named 2019 Microsoft China System Integrator of the Year | Jul 19, 2019
Nav NelsonHall and Everest Group Name ADP a Leader in Recruitment Process Outsourcing (RPO) | Jul 19, 2019
Nav Criteo To Announce Second Quarter 2019 Financial Results On July 31, 2019 | Jul 19, 2019
Nav BIMsmith and AVAIL Announce Partnership to Provide AEC Professionals with Streamlined Access to BIM Content | Jul 19, 2019
Nav Seedland Group Presents SEED AWARD's North American Semifinal -- New Wave of Technology Innovation and Humanity | Jul 19, 2019
Nav Last Call for Tickets to PUBG MOBILE Club Open 2019 Spring Split Global Finals | Jul 19, 2019
Nav 720 Strategies Celebrates a Milestone: 20 Years of Excellence in Public Relations, Public Affairs | Jul 19, 2019
Nav Canon U.S.A. and Virtual Imaging Showcase Digital Radiography Solutions at AHRA 2019 | Jul 19, 2019
Nav Europe's 'Ones to Watch' List of Business Excellence Unveiled | Jul 19, 2019

Submit News | View More News View More News