Prominent Japanese Department Stores Officially Adopt Bespoke's AI Chatbot Service
Thursday, December 19, 2019
Customers are now able to use the Bebot AI Chatbot for a customized shopping experience at the Daimaru Umeda store in Osaka.
TOKYO, Dec. 19, 2019 /PRNewswire/ -- Bespoke Inc. ("Bespoke"), creators of the world's first AI-powered chatbot, developed specifically for travelers, announced today the official launch of "Bebot" at the Daimaru department store in Osaka, Japan. Osaka attracts over 10 million tourists annually, and those who enjoy shopping can now comfortably access information about the store, restaurant recommendations, coupons and services. That also includes procedures to benefit from tax-free shopping for foreign visitors. Interacting with the AI chatbot is easily done through the store's Wifi network without the need to download an app.
As part of the chat conversations, Bebot will collect customer feedback and survey the store's clientele about their current shopping experience. That information is aggregated and creates deep insights for Daimaru that will be used to further improve the buying experience and to offer new services and shops that are soughts after by its customers.
"Shoppers now have access to customized offers and promotions that suit their needs," says Bespoke CEO Akemi Tsunagawa. "Our AI chatbot also allows customers to easily navigate the department store for a personalized and uninterrupted shopping experience without the need to stop at an information desk."
As the year concludes and the adoption of Bebot continues to grow, opportunities are plentiful for Tokyo-based Bespoke. Now, with the country preparing for the 2020 Olympics and Paralympics next summer, Bebot promises to be at the forefront in providing Japanese hospitality to visitors from around the world through its multilingual and easy-access user interface.
For more information, please visit Bespoke on the web at https://www.be-spoke.io/ or email info@be-spoke.io.
ABOUT BESPOKE
Headquartered in Tokyo, Bespoke is the world's leading developer of multilingual Artificial Intelligence solutions serving the travel and tourism industry. Bespoke provides solutions to major airports, cities and transport authorities to aid in congestion management, emergency communication and driving in-market spend. Bespoke's customers include the Tokyo Metro, Narita International Airport, Sendai International Airport, JR East's Tokyo Station, the Mie Prefecture, Holiday Inn and Sofitel Hotels & Resorts. As of November 2019, over 12 million travelers annually interact with Bespoke's AI chatbot.
Related Images
bebot-x-daimaru.png
Bebot x Daimaru
Chat for store info, restaurants, provide feedback about the store and more. No additional downloads, available 24/7.
Related Links
Bespoke Inc.
Demo Video
View original content to download multimedia:http://www.prnewswire.com/news-releases/prominent-japanese-department-stores-officially-adopt-bespokes-ai-chatbot-service-300977635.html
SOURCE Bespoke Inc.
|
|
|
|
|
 |
Asetek - Mandatory Notification of Trade | Jan 22, 2026
|
|
Tomorrowland Brings the Magic to Shanghai for a Spectacular First Indoor Edition in China | Jan 22, 2026
|
|
BC.GAME to Host "Stay Untamed" Night During Abu Dhabi's Packed Web3 Summit Week | Jan 22, 2026
|
|
Rent Manager Earned Best Real Estate Software Product Award and Multiple Review Badges from G2 Platform | Jan 22, 2026
|
|
Auburn University's Applied Research Institute Expands Advanced Manufacturing Capabilities with CF3D Enterprise Cell | Jan 22, 2026
|
|
California Divorce Mediation Center Unveils Modern Website Redesign | Jan 22, 2026
|
|
AMPERA ANNOUNCES LOCATION FOR GLOBAL HEADQUARTERS | Jan 22, 2026
|
|
Gemmy Alerts Customers: Fake Websites Target Holiday Decorators | Jan 22, 2026
|
|
Culture and tourism sectors thrive in Xiamen | Jan 22, 2026
|
|
Immutable Announces First Co-Founder-Hosted Live Webinar: How to Dominate Your Steam Launch | Jan 22, 2026
|
|
|
