Exoprise Opens Ignite 2020 with Digital Experience Monitoring for Microsoft 365
Wednesday, September 30, 2020
Real User Monitoring Combined with Best-In-Class Synthetics for Enhanced Visibility, Productivity, and Collaboration
WALTHAM, Mass., Sept. 22, 2020 /PRNewswire/ -- Exoprise, the leading provider of monitoring for Office 365, Salesforce, and SaaS applications, announced 'Service Watch Desktop' for Microsoft 365 at the virtual Microsoft Ignite 2020 event. As distributed work continues to dominate the industry, successful user experience monitoring of cloud applications and machine performance data becomes a huge priority for IT. Service Watch Desktop enables IT to accelerate the adoption of Microsoft 365 cloud deployments, enforce enterprise-grade security controls, and monitor the end-user digital experience of its remote workforce.
Exoprise already offers best-of-breed Real User Monitoring (RUM) for ALL of Office 365 via Service Watch Browser. Service Watch Desktop adds advanced telemetry collected from user endpoints, networks, and ISPs, giving businesses unparalleled insight and analytics into employee experiences. This launch solidifies Exoprise as the market leader in Digital Experience Monitoring (DEM) for ALL of Microsoft 365 including Office 365, Teams Audio Video.
-- Gather Real User SaaS Intelligence - The unique capabilities of Service
Watch Desktop go beyond providing rich insights and real-time visibility
into digital experience of Microsoft 365 apps. Detailed metrics are
collected across any application, OS, or network wherever the user is
working.
-- Transform Collaboration with Long-term Trending - Ensure your remote and
office employees are confidently utilizing Microsoft 365 cloud apps for
their business workflows. Service Watch Desktop agents collect and
correlate machine, OS, and network data delivering historical
performance trends. Detect slow SaaS services for real users
collaborating on projects.
-- Aggregate and Score Employee Digital Experience - IT can now prioritize
their services to end-users based on network, transaction and desktop
experience scores. These scores rank the impact enterprise cloud
applications have on employee productivity, user behavior, and their
overall satisfaction levels.
-- Diagnose and Troubleshoot Issues Quickly - Bring business back to
normalcy when outage strikes. End-to-end visibility through a
combination of CloudReady Synthetics and Service Watch Desktop RUM
reduces Mean Time to Resolution (MTTR) and enables rapid root cause
analysis.
-- Rapid Deployment - With a point-click-deploy model, Service Watch
Desktop streamlines and instantly monitors Microsoft 365 or Office 365
cloud apps. IT teams can create custom cloud-based configurations for
individual users or whole departments.
-- Digital Experience Monitoring with True Privacy - Service Watch Desktop
is configured to exclusively monitor specific business resources and
Internet domains ensuring privacy but also providing full coverage for
business-critical services.
"The entire Exoprise team is excited to launch our latest visibility product driven by input and requests from our terrific customers," said Exoprise CEO Jason Lieblich. "Real-time insight and metrics into the employee digital experience have become super critical with the workforce becoming much more distributed and remote. Now, combined with our synthetics for proactive alerting, our customers get the best of both worlds further accelerating their digital transformation."
Learn more:
-- Exoprise Service Watch
-- Digital Experience Monitoring (DEM) with CloudReady
-- Monitor ALL of Microsoft 365
About Exoprise
Exoprise empowers IT teams with solutions that enable effective adoption and management of mission-critical, cloud-based applications and services with its CloudReady Monitor solution. CloudReady provides real-time performance visibility from behind the firewall to the cloud and back. By leveraging network path diagnostics, real user experience metrics, actual app usage data, and crowdsourced data analytics, organizations now have the visibility, speed, and agility to easily assure the best possible cloud service performance. Exoprise helps customers get to the cloud faster and ensures success once they are there. Visit Exoprise at www.exoprise.com; on Twitter @exoprise; and LinkedIn.
Media Contact
Sid Kumar
Director of Product Marketing for Exoprise
+1 781.209.5653
info@exoprise.com
View original content to download multimedia:http://www.prnewswire.com/news-releases/exoprise-opens-ignite-2020-with-digital-experience-monitoring-for-microsoft-365-301135944.html
SOURCE Exoprise
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