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InterCall Online Provides Companies with Better Ways to Manage Conferencing and Collaboration Services
Wednesday, December 03, 2008
CHICAGO, Dec. 3 /PRNewswire/ -- InterCall, the world's largest
conferencing and collaboration services provider, today announced the launch
of InterCall Online, a next-generation online account management tool designed
to streamline the way companies manage conferencing and collaboration services.
Free to InterCall customers globally, InterCall Online provides access to all
conferencing account information in one spot and gives administrators easier
ways to optimize the way workers use virtual meeting tools like web
conferencing and telepresence.
InterCall Online saves conference leaders time by giving them the ability
to:
-- Manage and control all conferencing services
-- Edit user profiles, create new leaders and change account settings
-- Schedule, update or delete pending conferences
-- View detailed billing and usage reports
InterCall Online is a major upgrade of the previous online portal. "Users
will notice a new look and feel that's more intuitive, user-friendly and
provides easier access to account information," said Scott Etzler, president
of InterCall. "But underneath the hood are improvements such as a stronger
infrastructure, which will make the site faster."
Additionally, the new InterCall Online makes advanced features like
scheduling, customization and security more accessible to both novices and
power users. For example, customers can set up additional security
requirements for joining a meeting and allow meetings to continue after the
leader leaves. Call management features make it easier for users to control
their conferences through the online interface, such as muting lines,
recording the conference, dialing out and even changing entry tones.
Customers can access the new site at http://www.intercallonline.com. All
of InterCall's services are backed by around-the-clock technical support and
customer service.
About InterCall
InterCall, a subsidiary of West Corporation, is the largest service
provider in the world specializing in conference communications. Founded in
1991, InterCall helps people and companies be more productive by providing
advanced audio, event, Web and video conferencing solutions that are easy-to-
use and save them time and money. Along with a team of over 600 Meeting
Consultants, the company employs more than 1,500 operators, customer service
representatives, call supervisors, accounting, marketing and IT professionals.
InterCall's U.S. presence is bolstered by a global reach that extends to
Canada, Mexico, the United Kingdom, Ireland, France, Germany, Australia, New
Zealand, India, Hong Kong, Singapore and Japan. For more information, please
visit http://www.intercall.com.
SOURCE InterCall
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