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Networld Media Group and SLD announce new e-learning series on transforming the future of retail banking
Thursday, November 19, 2020
Titled "Customer Experience 4.0 Master Series," the e-learning program will feature nine video courses along with workbooks and practical exercises for each lesson.
LOUISVILLE, Ky., Nov. 11, 2020 /PRNewswire-PRWeb/ -- Networld Media Group, a B2B publishing enterprise, has announced a partnership with Shikatani Lacroix Design (SLD), a brand design firm that delivers transformational change for their clients, to offer an exclusive master series on how to transform the bank customer experience. Titled "Customer Experience 4.0 Master Series," the e-learning program will feature nine video courses along with workbooks and practical exercises for each lesson.
"Our mission at Networld Media Group is to educate buyers and sellers in specific markets with information vehicles that help these professionals do their jobs better, and enhance their career journey," said Kathy Doyle, President and Publisher.
"Our business sites share vertical cross-over with SLD in many markets including financial, food and beverage, food services, retail and the public sector. We've been covering these markets for more than 20 years," she added.
Hosted by Jean-Pierre Lacroix, President and Founder of SLD, the Master Series leverages more than three decades of experience in retail bank transformations and is meant to help banks deliver an exceptional customer experience while also avoiding the risks inherent in change management. Topics covered include: how to bring the ideal customer experience to life, how to respond to future trends, and how to create a differentiated brand position.
"This Master Series covers the entire transformation process and provides banks the tools they need to emotionally and powerfully connect with customers," explained Jean-Pierre.
"With so much disruption occurring in the marketplace, this Master Series is really about ensuring that traditional banks remain relevant now and well into the future. Unfortunately, incremental change is no longer enough," he added.
The e-learning series is available here: https://networldmediagroup.com/customer-experience-master-series
About Shikatani Lacroix Design
Shikatani Lacroix Design (SLD) is an award-winning leader in strategic design. With offices in Toronto, New York and Shanghai, SLD delivers transformational change for brands, from packaging and environmental design to graphics and digital. Through the proven Blink Factor and Think Blink processes, SLD is inspiring the future of retail experiences.
For more information about SLD, please visit http://www.sld.com and follow us on LinkedIn, Twitter and Instagram.
ABOUT NETWORLD MEDIA GROUP
Founded in 2000, Networld Media Group is a leading business-to-business (B2B) media communications company specializing in digital media. Online properties include ATMmarketplace.com, DigitalSignageToday.com, FastCasual.com, KioskMarketplace.com, MobilePaymentsToday.com, FoodTruckOperator.com, QSRweb.com, PizzaMarketplace.com, RetailCustomerExperience.com and BiblicalLeadership.com. Events include the Fast Casual Executive Summit, the Restaurant Franchising Innovation Summit, the Bank Customer Experience Summit (BCX), and the Interactive Customer Experience Summit (ICX).
Media Contact
John Renner, Networld Media Group, +1 502-387-2547, johnr@networldmediagroup.com
Jean-Pierre Lacroix, Shikatani Lacroix Design (SLD), jplacroix@sld.com
Twitter
SOURCE Networld Media Group
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